Play with confidence
on shan99
Gaming should be fun. shan99 always puts players in control — giving you the tools to set your own limits and get help whenever you need it.
What responsible gaming means
shan99 always respects the health and safety of Myanmar players. Gaming is an activity meant for entertainment and enjoyment — not as a source of income, a way to settle debts, or an escape from problems.
Responsible Gaming means staying in control of your time and money, understanding the risks of gambling, and always remembering that gaming is for fun. shan99 has built tools, services, and safeguards into the platform so you can put these principles into practice.
Tools you can control yourself
Use these tools from shan99 to manage your own gaming
Deposit Limit
Set a maximum deposit amount for yourself — daily, weekly, or monthly. This gives you direct control over your gaming budget.
Deposit LimitTime-Out
If you want to step away from gaming for a day, a week, or a month, you can use the Time-Out feature. Your account will only be accessible again once the chosen period has ended.
Time-OutSelf-Exclusion
If you want to stop gaming for an extended period, you can choose Self-Exclusion. During this time, logging in, depositing, and playing will all be blocked, and your account cannot be reopened until the exclusion period is over.
Self-ExclusionGaming History Review
You can check your gaming records and deposit/withdrawal history at any time. Reviewing this history helps you understand your gaming habits and make informed decisions.
Game History24/7 Support
If you are experiencing a gambling problem, you can reach shan99's 24/7 Live Chat in Burmese right away. We are always here.
Live Chat 24/7Age 21+ Verification
shan99 strictly prohibits anyone under 21 from playing. Please be aware that age verification is carried out at registration and when making deposits.
Age 21+Signs of Problem Gambling to Watch Out For
If you notice one or more of the following signs in yourself, we want to let you know that gambling may be becoming a problem. We recommend stopping at this point and seeking help.
- Continuing to gamble with the aim of winning back money you have lost
- Looking forward to gambling in advance or only feeling happy when you are playing
- Continuing to gamble even though it is affecting your family, work, or relationships
- Hiding your gambling from family or friends and being dishonest about it
- Borrowing money to fund gambling or spending money that is needed for essential expenses
- Trying to stop gambling but finding yourself playing again without being able to quit
- Feeling stressed, anxious, or unable to sleep because of gambling
How to Use the Controls
Log in with your shan99 Login
Log in to your shan99 account and go to "Account Settings". You will find all responsible gambling tools there.
Set a Deposit Limit
Select the "Deposit Limit" section and enter a daily, weekly, or monthly limit. Lowering a limit takes effect immediately; raising a limit will take 24 hours to apply.
Turn on Time-Out
If you need a short break, select "Time-Out" and choose a period of 1 day, 7 days, or 30 days. You will only be able to play again once that period has ended.
Choose Self-Exclusion
If you want to stop playing for a longer period, choose Self-Exclusion. Once activated, your account cannot be reopened by either side until the set period has ended.
Ask for Help
At any stage, if you need help, you can reach shan99's 24/7 Live Chat in Myanmar language right away. You can also contact us by email at [email protected].
shan99's Responsible Gaming Policies
🔞 Age 21+ Policy
shan99 does not allow anyone under 21 to register or play using their personal details. A date-of-birth check is carried out at registration, and we reserve the right to conduct further verification on any account we have reason to suspect.
- Date-of-birth check at registration
- Right to request supporting documents at the time of deposit
- Account will be closed immediately upon confirmation that the user is under 21
⚖️ Fair Play
shan99 holds strict standards to ensure games produce fair outcomes. Every player competes on equal footing, and game results cannot be manipulated in any way.
🔐 Personal Data Protection
shan99 protects players' personal and financial information using SSL encryption and secure storage technology. No data is shared with any third parties.
💬 Open Communication
We clearly explain the consequences of gambling, the risk of financial loss, and responsible gambling practices, so players can make informed decisions.
Healthy Gambling Habits
If you decide to play at shan99, we encourage you to follow these good practices.
Set a Budget in Advance
Once you decide to play, set how much you are willing to spend beforehand and stop when that amount is gone.
Limit Your Playing Time
Playing for too long can reduce the quality of your decision-making. Stop at the time you set in advance.
Gambling Is Not Income
Do not treat gambling as a way to earn money. Play for enjoyment and accept in advance that you may lose.
Do Not Borrow Money
Do not ask anyone for a loan or borrow money to fund gambling. Only play with what you can afford.
Need Help?
You can reach shan99's 24/7 support in Myanmar language right away. If you want to learn how to use the gambling controls, check the FAQ.